.help-rich-text{border:1px solid #dfe1e6;border-radius:6px;background:#fff;overflow:hidden}.help-rich-text .help-actions{padding:8px;background:#f7f8f9;border-bottom:1px solid #dfe1e6;gap:4px}.help-rich-text textarea{border:0;border-radius:0;width:100%;min-height:150px}.help-rich-text .help-editor-hidden{position:absolute;width:1px;height:1px;min-height:0;padding:0;clip-path:inset(50%)}.help-console fieldset{border:0;padding:0;min-width:0}.help-console,.help-shell{color:#172b4d;font-size:14px;line-height:1.55}.help-shell{min-height:100vh;background:#fafbfc}.help-team-shell .help-console{padding:20px 24px}.help-ticket-metadata{display:grid;grid-template-columns:110px minmax(0,1fr);gap:12px;margin:20px 0}.help-ticket-metadata dt{color:#626f86}.help-ticket-metadata dd{margin:0;overflow-wrap:anywhere}.help-space-cards{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}.help-top{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:16px 28px;background:white;border-bottom:1px solid #dfe1e6}.help-top a,.help-top nav{display:flex;align-items:center;gap:12px}.help-top a{text-decoration:none;color:inherit}.help-top img{border-radius:50%}.help-console button,.help-shell button{cursor:pointer;border:1px solid #dfe1e6;border-radius:5px;padding:8px 12px;background:#f4f5f7;text-align:left;display:inline-flex;align-items:center;gap:8px;color:#172b4d}.help-console button:hover,.help-shell button:hover{background:#ebecf0}.help-console button:disabled,.help-shell button:disabled{opacity:.55;cursor:wait}.help-console button:focus-visible,.help-field input:focus-visible,.help-field select:focus-visible,.help-field textarea:focus-visible,.help-shell button:focus-visible{outline:3px solid #4c9aff;outline-offset:2px}.help-hero{margin:16px 24px 0;border-radius:5px;padding:42px 24px;text-align:center;color:white;background:radial-gradient(circle at 85% 50%,#ffffff12 0 12%,transparent 12.2%),radial-gradient(ellipse at 25% 0,#235da9 0,transparent 60%),linear-gradient(120deg,#071745,#0c3c7e 60%,#101548)}.help-hero h1{font-size:24px;font-weight:700;margin:0 0 8px}.help-hero p{opacity:.85}.help-search{display:flex;align-items:center;gap:8px;border-radius:5px;background:white;color:#5e6c84;max-width:600px;margin:18px auto 0;padding:10px 14px}.help-search input{width:100%;border:0;outline:0;color:#172b4d;background:transparent}.help-main{max-width:680px;margin:32px auto;padding:0 20px}.help-hero-compact{min-height:90px;padding:0}.help-wide{max-width:1320px}.help-sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.help-agent-workspace{display:grid;grid-template-columns:235px minmax(0,1fr);border:1px solid #dfe1e6;background:white;border-radius:8px;min-height:650px}.help-space-nav{background:#fafbfc;border-right:1px solid #dfe1e6;padding:18px 12px}.help-agent-workspace.help-agent-embedded{grid-template-columns:minmax(0,1fr)}.portal-attention-toggle{display:flex;align-items:center;gap:8px;width:100%;padding:8px 12px;border:0;background:transparent;color:#94a3b8;font-size:12px;font-weight:700;cursor:pointer}.portal-attention-toggle svg:last-child{margin-left:auto}.portal-attention-toggle:focus-visible{outline:2px solid #93c5fd;outline-offset:2px}.portal-attention-panel[hidden]{display:none}.help-nav-disclosure>summary{display:flex;gap:8px;align-items:center;padding:10px 8px;font-weight:600;cursor:pointer;list-style:none}.help-nav-disclosure>summary::-webkit-details-marker{display:none}.help-nav-disclosure>summary:before{content:"›";transition:transform .15s}.help-nav-disclosure[open]>summary:before{transform:rotate(90deg)}.help-nav-disclosure>summary:focus-visible{outline:2px solid #0c66e4}.help-nav-disclosure>button{display:flex;width:100%;background:transparent;border:0;margin:3px 0;text-align:left;align-items:center}.help-main-space-nav .help-space-nav{display:block;background:transparent;border:0;padding:8px 4px;color:#cbd5e1;font-size:13px;line-height:1.5}.help-main-space-nav .help-nav-disclosure>button,.help-main-space-nav .help-space-nav>button{color:#cbd5e1;border-radius:6px;padding:8px;text-align:left;gap:8px;align-items:center}.help-main-space-nav .help-nav-disclosure>summary{color:#94a3b8}.help-main-space-nav .help-space-nav button:hover,.help-main-space-nav .help-space-nav button[aria-current=page]{background:#1c2541;color:white}.help-main-space-nav .help-space-nav .help-queue-link{padding-left:12px}.help-main-space-nav .help-space-nav .help-field{display:grid;gap:4px;margin-bottom:10px}.help-main-space-nav .help-space-nav select{width:100%;min-width:0;color:#e2e8f0;background:#141e36;border:1px solid #334155;border-radius:6px;padding:8px 4px}.help-main-space-nav .help-space-nav option{background:white;color:#172b4d}.help-main-space-nav .help-space-nav .help-queue-link span{background:#334155;color:#e2e8f0;border-radius:4px;padding:1px 5px}.help-main-space-nav .help-eyebrow,.help-main-space-nav .help-nav-label{color:#94a3b8;padding:8px 4px}.help-space-nav>button{display:flex;width:100%;border:0;background:transparent;margin:3px 0}.help-space-nav button[aria-current=page],.help-top button[aria-current=page]{background:#e9f2ff;color:#0c66e4}.help-space-nav .help-queue-link{padding-left:24px;justify-content:space-between}.help-queue-link span{background:#dfe1e6;color:#172b4d;border-radius:3px;padding:0 6px}.help-eyebrow{font-size:11px;color:#626f86;font-weight:700;letter-spacing:.06em}.help-nav-label{display:flex;gap:8px;align-items:center;margin:20px 8px 6px;font-weight:600}.help-agent-content{padding:22px;min-width:0}.help-agent-content>.help-console-header{border-bottom:1px solid #dfe1e6;padding-bottom:16px;margin-bottom:20px}.help-filters{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap;margin:12px 0}.help-filters .help-field{flex:1 1 150px;margin:0}.help-filters>button{margin-bottom:0}.help-list-tab{display:flex;align-items:center;gap:8px;color:#0c66e4;border-bottom:2px solid #0c66e4;width:max-content;padding-bottom:8px;margin-bottom:20px;font-weight:600}.help-table-scroll{overflow-x:auto;width:100%}.help-table,.help-ticket-table{width:100%;border-collapse:collapse;font-size:13px}.help-table td,.help-table th,.help-ticket-table td,.help-ticket-table th{padding:14px 12px;border-bottom:1px solid #dfe1e6;text-align:left;vertical-align:top;min-width:115px}.help-table th,.help-ticket-table th{color:#44546f;background:#f7f8f9;white-space:nowrap}.help-ticket-table td:nth-child(3){min-width:220px}.help-table tr:hover td,.help-ticket-table tr:hover td{background:#f7f8f9}.help-ticket-actions{align-items:flex-start;margin:16px 0}.help-ticket-actions details{margin:0;max-width:100%;padding:8px 12px}.help-ticket-actions details[open]{width:min(100%,340px)}.help-ticket-actions summary{cursor:pointer;display:flex;align-items:center;gap:6px;white-space:nowrap;list-style:none}.help-ticket-actions summary::-webkit-details-marker{display:none}.help-ticket-actions details[open] summary{margin-bottom:12px}.help-ticket-actions li{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px}.help-detail-grid>*{min-width:0}.help-console button.help-link,.help-shell button.help-link{padding:0;background:none;border:0;color:#0c66e4}.help-type{display:flex;gap:8px;align-items:baseline}.help-type svg{flex-shrink:0}.help-summary-card{flex-direction:column;align-items:flex-start;background:white!important;padding:22px!important}.help-summary-card strong{font-size:28px}.help-space-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;margin-top:22px}.help-acceptance-warning{margin:16px 0;color:#8a4b08;font-size:14px}.help-acceptance-warning p{margin:0 0 8px}.help-request-details{display:grid;grid-template-columns:1fr 1.4fr;gap:12px;font-size:13px}.help-request-details dt{color:#626f86}.help-request-details dd{margin:0;overflow-wrap:anywhere}.help-upload{border:1px dashed #b3b9c4;padding:16px;border-radius:5px}.help-upload>span{display:flex;gap:8px;align-items:center}.help-create-group{max-width:650px}.help-template-choice{border:1px solid #dfe1e6;padding:16px;border-radius:5px}.help-template-choice label{display:flex;gap:8px;margin-top:8px;align-items:center}.help-menu-card{border:1px solid #dfe1e6;border-radius:7px;margin:16px 0;overflow:hidden}.help-menu-header{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:14px}.help-menu-header .help-menu-title{flex:1 1 420px;border:0;background:transparent;min-width:min(100%,420px)}.help-menu-title strong{font-size:16px;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.help-menu-title .help-badge,.help-menu-title svg{flex-shrink:0}.help-menu-header>.help-menu-tools{margin-left:auto}.help-menu-title .help-expanded{transform:rotate(180deg)}.help-menu-tools{display:flex;gap:6px;flex-wrap:wrap}.help-menu-tools button{font-size:12px;padding:6px 8px}.help-menu-content{padding:0 20px 18px 48px}.help-menu-form{display:flex;align-items:center;gap:10px;padding:10px 0}.help-menu-form .help-form-name{flex:1;border:0;background:none}.help-menu-hidden{background:#fafbfc}.help-console .help-add-request{background:none;border:0;color:#0c66e4;padding-left:0;margin-top:12px}.help-form-templates{padding:16px;background:#f7f8f9;border-radius:5px;margin-top:10px;display:flex;flex-wrap:wrap;gap:8px}.help-form-templates p{width:100%}.help-menu-search{display:flex;gap:8px;align-items:center}.help-form-preview{max-width:680px}@media (max-width:1100px){.help-agent-workspace{grid-template-columns:1fr}.help-space-nav{border-right:0;border-bottom:1px solid #dfe1e6;display:flex;flex-wrap:wrap;gap:6px}.help-space-nav>button{width:auto}.help-space-nav .help-eyebrow,.help-space-nav .help-field{width:100%}.help-nav-label{width:100%;margin:8px}.help-agent-content{padding:16px}.help-top,.help-top nav{flex-wrap:wrap}.help-menu-content{padding-left:16px}}.help-access-tabs{display:flex;gap:8px;margin-bottom:24px}.help-access-tabs button{flex:1;justify-content:center}.help-access-tabs button[aria-pressed=true]{color:#0747a6;border-color:#4c9aff;background:#deebff}.help-login>button{margin:16px 8px 0 0}.help-wide{max-width:1240px}.help-card{border:1px solid #dfe1e6;border-radius:7px;background:white;padding:22px;margin-bottom:18px}.help-card h2,.help-console h2{font-size:22px;font-weight:650;margin:0 0 18px}.help-card h3,.help-console h3{font-size:16px;font-weight:650;margin:0 0 16px}.help-card>p{margin-bottom:20px}.help-group{display:flex!important;align-items:center;justify-content:space-between;width:100%;background:white!important;padding:18px!important;margin:12px 0;gap:16px!important}.help-group:hover{background:#f4f8ff!important;border-color:#4c9aff!important}.help-group>div{flex:1}.help-group strong{color:#0052cc;display:block}.help-group small{display:block;margin-top:4px;color:#5e6c84;font-size:12px}.help-field{display:flex;flex-direction:column;gap:7px;margin:16px 0;font-weight:500}.help-field>small,.help-muted{color:#5e6c84;font-weight:400}.help-field input,.help-field select,.help-field textarea{width:100%;border:1px solid #c1c7d0;border-radius:5px;padding:10px;background:#fafbfc;color:#172b4d;font-weight:400;min-height:42px}.help-field textarea{min-height:110px;resize:vertical}.help-field:has(input[type=checkbox]){flex-direction:row;align-items:center}.help-field input[type=checkbox]{width:18px;min-height:18px}.help-primary{color:white!important;background:#0052cc!important;border-color:#0052cc!important;justify-content:center}.help-primary:hover{background:#0747a6!important}.help-primary:disabled{opacity:.6}.help-alert,.help-success{padding:14px 18px;margin-bottom:16px;border:1px solid #ffbdad;background:#ffebe6;border-radius:5px;color:#bf2600}.help-success{border-color:#abf5d1;background:#e3fcef;color:#006644}.help-back{background:transparent!important;border:0!important;padding-left:0!important;margin-bottom:12px}.help-detail-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:16px 0 24px}.help-detail-heading h2{font-size:26px;font-weight:650}.help-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:24px}.help-badge{display:inline-block;background:#deebff;color:#0747a6;border-radius:4px;padding:3px 8px;font-size:12px;white-space:nowrap;align-self:start}.help-danger{background:#ffebe6;color:#bf2600}.help-sla h3{display:flex;align-items:center;gap:8px}.help-sla>div{margin:16px 0}.help-sla small{display:block;color:#5e6c84;margin-top:4px}.help-thread article{padding:16px 0;border-bottom:1px solid #ebecf0}.help-thread header{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.help-thread small{color:#5e6c84}.help-pre,.help-thread p{white-space:pre-wrap;overflow-wrap:anywhere;font-weight:400;margin:8px 0}.help-thread article.help-note{background:#fffae6;padding:16px;border-radius:4px}.help-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:16px 0}.help-tabs button[aria-pressed=true]{background:#deebff;color:#0747a6;border-color:#b3d4ff}.help-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.help-actions small{color:#5e6c84}.help-upload{display:flex;align-items:center;gap:6px;cursor:pointer;color:#0052cc}.help-upload input{max-width:200px;font-size:12px}.help-files{display:flex;gap:10px;flex-wrap:wrap;margin:20px 0}.help-files a{display:flex;align-items:center;gap:6px;padding:8px 12px;border:1px solid #dfe1e6;border-radius:4px;color:#0052cc}.help-files small{color:#5e6c84}.help-ticket-row{display:grid!important;grid-template-columns:110px 1fr auto;width:100%;gap:10px!important;background:white!important;border:0!important;border-bottom:1px solid #ebecf0!important;border-radius:0!important;padding:18px 8px!important}.help-ticket-row small{grid-column:2/-1;color:#5e6c84}.help-ticket-row strong{overflow-wrap:anywhere}.help-empty{color:#5e6c84;padding:30px 10px;text-align:center}.help-footer{text-align:center;padding:24px;color:#6b778c;font-size:12px}.help-console{max-width:1400px;margin:0 auto}.help-console-header{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.help-console-header a{color:#0052cc}@media (max-width:600px){.help-space-nav{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));align-content:start}.help-space-nav .help-eyebrow,.help-space-nav .help-field,.help-space-nav .help-nav-label{grid-column:1/-1;margin:4px 0}.help-space-nav .help-queue-link,.help-space-nav>button{width:100%;padding:8px;font-size:12px;margin:0}.help-console-header{flex-direction:column;align-items:stretch;gap:12px}.help-menu-header .help-menu-title{flex-basis:100%;min-width:0;padding:0}.help-menu-title strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.help-menu-header>.help-grip{display:none}.help-menu-form{flex-wrap:wrap}.help-menu-form .help-form-name{flex-basis:100%;padding-left:0}}.help-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:20px}.help-metrics strong{display:block;font-size:27px}.help-two{display:grid;grid-template-columns:1fr 1fr;gap:20px}.help-builder-field{padding:16px;background:#f4f5f7;border-radius:5px;margin-bottom:12px}.help-small-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.help-toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.help-console table{width:100%;border-collapse:collapse}.help-console td,.help-console th{padding:10px;border-bottom:1px solid #dfe1e6;text-align:left}.help-console .help-card{overflow:auto}.help-ticket-workbench{max-width:1450px;margin:0 auto}.help-ticket-workbench .help-detail-heading{align-items:flex-start;gap:20px}.help-ticket-workbench .help-detail-heading h2{margin:8px 0 16px;font-size:24px}.help-ticket-toolbar{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 20px}.help-ticket-toolbar a{border:1px solid #dfe1e6;border-radius:4px;padding:8px 12px;color:#172b4d;text-decoration:none;font-size:13px;background:#fff}.help-ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:24px;align-items:start}.help-ticket-layout>aside,.help-ticket-layout>main{min-width:0}.help-ticket-panel{margin-bottom:16px;scroll-margin-top:24px}.help-ticket-panel>summary{cursor:pointer;display:flex;align-items:center;gap:8px;padding:12px 0;font-size:14px;font-weight:600;color:#172b4d}.help-ticket-panel>summary:before{content:"›";font-size:20px;width:12px;display:inline-block}.help-ticket-panel[open]>summary:before{transform:rotate(90deg)}.help-ticket-panel>summary::-webkit-details-marker{display:none}.help-ticket-panel>.help-card{margin-bottom:8px}.help-ticket-status{margin:0 0 14px}.help-ticket-status select{font-weight:600;color:#0747a6;background:#deebff}.help-ticket-workbench .help-card h3{display:flex;align-items:center;gap:8px}.help-pinnable-field{border-bottom:1px solid #f0f1f3;padding:10px 0;display:grid;gap:5px;font-size:14px}.help-pinnable-field>div:first-child{display:flex;justify-content:space-between;align-items:center;gap:10px}.help-pinnable-field select{width:100%;min-width:0;padding:7px;border:1px solid #dfe1e6;border-radius:4px;background:#fff;color:#172b4d}.help-pin{padding:3px!important;border:0!important;background:transparent!important}.help-pin[aria-pressed=true]{color:#0052cc}.help-activity-filters{display:flex;flex-wrap:wrap;gap:18px;margin-bottom:18px}.help-activity-filters label{display:flex;align-items:center;gap:8px;font-size:13px}.help-activity-filters select{border:1px solid #dfe1e6;border-radius:4px;padding:7px}.help-change-list{font-size:13px;line-height:1.7}.help-change-list>div{padding:6px 0}.help-change-list dt{font-weight:600}.help-change-list dd{margin:0;overflow-wrap:anywhere}.help-change-list dd>span:first-child{color:#6b778c}.help-work-entries article{padding:12px 0;border-top:1px solid #dfe1e6}.help-work-entries small{display:block;color:#6b778c;margin-top:6px}.help-ticket-dates{font-size:12px;line-height:1.8}.help-system-automations{border:1px solid #dfe1e6;padding:12px 16px;margin:16px 0;border-radius:6px}.help-system-automations summary{cursor:pointer;font-weight:600}.help-system-automations li{margin:12px 0}@media (max-width:1100px){.help-ticket-layout{grid-template-columns:1fr;gap:16px}}@media (max-width:760px){.help-ticket-layout{grid-template-columns:1fr}.help-ticket-workbench .help-detail-heading{flex-direction:column;gap:0}.help-ticket-layout aside{order:0}}@media (max-width:1100px){.help-console .help-detail-grid{grid-template-columns:1fr}}@media (max-width:850px){.help-detail-grid,.help-two{grid-template-columns:1fr}.help-detail-grid aside{order:-1}.help-top{padding:12px;flex-wrap:wrap}.help-top nav{width:100%;justify-content:flex-end}.help-hero{padding:32px 16px}.help-hero h1{font-size:21px}.help-main{padding:0 12px;margin:20px auto}.help-metrics{grid-template-columns:1fr 1fr}.help-card{padding:18px}.help-ticket-row{grid-template-columns:1fr auto}.help-ticket-row strong{grid-column:1/-1;grid-row:2}.help-ticket-row small{grid-column:1/-1}.help-small-grid{grid-template-columns:1fr}.help-detail-heading h2{font-size:21px}.help-detail-heading{flex-wrap:wrap}}.help-guide-launcher{position:relative}.help-guide-choices{position:absolute;right:0;top:calc(100% + 8px);z-index:45;width:min(340px,calc(100vw - 32px));padding:16px;border:1px solid #dce2ed;border-radius:12px;background:white;box-shadow:0 12px 36px #0b163329;display:grid;gap:10px}.help-guide-choices p{font-size:12px;line-height:1.5;color:#52647d;margin:0}.help-tour-overlay{position:fixed;inset:0;z-index:10000;isolation:isolate;touch-action:none}.help-tour-shade{position:absolute;background:rgb(7 16 37/72%);backdrop-filter:blur(2px)}.help-tour-spotlight{position:absolute;border:2px solid #8bb9ff;border-radius:9px;box-shadow:0 0 0 3px #2b71ef3b;pointer-events:none}.help-tour-card{position:absolute;width:min(360px,calc(100vw - 24px));max-height:calc(100dvh - 24px);overflow-y:auto;overscroll-behavior:contain;touch-action:pan-y;background:white;color:#172b4d;border:1px solid #dce5f4;border-radius:14px;box-shadow:0 16px 60px #0006;padding:20px;font-family:inherit;line-height:1.5}.help-tour-card:focus{outline:none}.help-tour-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;font-weight:600;color:#52647d}.help-tour-card button{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:8px 12px;border:1px solid #d5deeb;background:#fff;color:#172b4d;border-radius:7px;font-size:13px;font-weight:600;cursor:pointer}.help-tour-card button:focus-visible{outline:3px solid #85b3ff;outline-offset:2px}.help-tour-card button:disabled{opacity:.45;cursor:default}.help-tour-heading button{padding:6px;min-height:32px;border:0}.help-tour-progress{height:3px;border-radius:2px;background:#e7edf8;margin:12px 0 16px;overflow:hidden}.help-tour-progress span{display:block;height:100%;background:#1761d7}.help-tour-card h3{font-size:19px;font-weight:700;line-height:1.3;margin:0 0 12px}.help-tour-card p{font-size:14px;margin:0 0 14px}.help-tour-card .help-tour-hint{font-size:12px;color:#52647d;padding:10px;background:#f3f6fb;border-radius:7px}.help-tour-actions,.help-tour-actions>div{display:flex;justify-content:space-between;gap:8px}.help-tour-card .help-tour-next{color:white;background:#0759ce;border-color:#0759ce}.help-tour-card small{display:block;margin-top:12px;font-size:11px;color:#63738b}@media (max-width:420px){.help-tour-card{padding:16px}.help-tour-card button{padding:8px 10px}}@media (prefers-reduced-motion:reduce){.help-tour-overlay *{scroll-behavior:auto!important}}